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Jochen Wirtz
Designing Customer Service Processes
- 88
- 19
- 1
- 10
en
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Jochen Wirtz
Service Quality and Productivity Management
- 46
- 2
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Jochen Wirtz
Managing Customer Relationships and Building Loyalty
- 45
- 1
- 6
en

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Jochen Wirtz,Thomas H. Davenport,David De Cremer,Nandan Mullakara,Pascal Bornet,Brian Evergreen,Phil Fersht,Rakesh Gohel,Shail Khiyara,Pooja Sund
Agentic Artificial Intelligence
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