After an Amazon employee is hired, they are assigned to commit all 511 words of the Leadership Principles to memory. They are quizzed a few days later, and those who recite the principles perfectly receive a symbolic award: permission to proclaim “I’m Peculiar,” Amazon’s catchphrase for those who admirably push workplace boundaries. From then on, employees are expected to tear each other’s ideas apart in meetings (similar to the vicious confrontations of the Synanon Game), “even when doing so is uncomfortable or exhausting” (that’s according to Leadership Principle #13). If an underling gives an opinion or responds to a question in a way their manager doesn’t like, they can expect to be called stupid or interrupted midsentence and told to stop speaking. According to ex-Amazonians, maxims often repeated around the office include: “When you hit the wall, climb the wall” and “Work comes first, life comes second, and trying to find the balance comes last.” As Bezos himself wrote in a 1999 shareholder letter, “I constantly remind our employees to be afraid, to wake up every morning terrified.”