Knjige na polici za knjige „Customer service“ koju je napravio/la Elena Shalnova

Илья Балахнин
Маршрут построен! Применение карт путешествия потребителя для повышения продаж и лояльности
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Don Peppers,Martha Rogers,Pine Joseph
Do You Want to Keep Your Customers Forever
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Don Peppers,Martha Rogers
Return On Customer
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Hank Brigman
Touchpoint Power! Get & Keep More Customers, Touchpoint By Touchpoint
- 3
- 1
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BusinessNews Publishing
Summary: One Billion Customers – James McGregor
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BusinessNews Publishing
Summary : What Customers Really Want – Scott Mckain
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Michael Campbell,Martha R.Pease
Think Round: How To Own The Future By Focusing 100% Of Your Company On Customers & Consumers 100% Of The Time
- 16
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Jon Allen
A Guide to Better Management Keeping Customers Satisfied
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Maria Moraes Robinson,Simon Robinson
Holonomics
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Maria Moraes Robinson,Simon Robinson
Customer Experiences With Soul: A New Era In Design
- 6
- 1
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Donal Daly
Digital Sales Transformation in a Customer First World
- 13
- 3
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Pauline Rowson
Are Your Customers Being Served?
- 5
- 3
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Steve Reilly
Negotiating With Tough Customers
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Renée Evenson
Powerful Phrases for Effective Customer Service
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- 2
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Keith Bailey
CUSTOMER SERVICE IN AN INSTANT – eBook
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John McKean
Customer's New Voice
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BusinessNews Publishing
Summary : Amaze Every Customer Every Time – Shep Hyken
- 3
- 1
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Siobhan McAleer
Managing Customers
- 5
- 2
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Dave Anderson
How to Deal with Difficult Customers
- 3
- 1
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Must Read Summaries
Summary: Getting Into Your Customer's Head – Kevin Davis
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